Search Close Button

or by product

Go Advanced Search
  or Search by Size

Delivery

Next Day Delivery

All orders received before 2pm for delivery to Mainland UK* will be ready for shipping on a NEXT WORKING DAY delivery service. Please note that as we are reliant on a 3rd party for some shipments, this service cannot be guaranteed and may take 24/48 hours, especially at peak seasonal times.

Free Delivery

Orders over £200 excluding VAT will be delivered FREE to addresses within Mainland UK*

  • A handling charge of £15.00 applies to orders between £75-£199 exc VAT to mainland UK.
  • There is a minimum order value of £75.00 exc VAT.

3521-Christmas_Deliver_home_page_image.jpg

Christmas Delivery Schedule

Our last deliveries before Christmas to mainland UK will be on Monday 23rd December, so please place your orders before 2pm on Friday 20th December. During this busy period please allow extra time for delivery due to the pressure on the carrier network.

Orders placed between Monday 23rd December and Thursday 2nd January will be delivered on Friday 3rd January 2020.

Please contact us for Christmas delivery information for Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands as some regions will have an earlier cut-off for pre-Christmas delivery.

If you require goods on Christmas Eve or during the holiday, please speak to Ami on 01564 821506 or email sales@kilby.co.uk by Friday 20th December

We would like to wish you a Merry Christmas and a Happy New Year from the Kilby Packaging Team.

Delivery Times

Delivery will be made between 8.30am and 6.00pm, so please ensure that you are available to accept delivery during this period. Timed or restricted deliveries may be subject to an extra charge.

If you have the DPD app you will receive a one-hour timeslot and a 30 minute notification. You will also receive an extra alert "You're Next" when your next in the drivers delivery schedule.

For parcel deliveries we will make two attempts to deliver your order - if you do not take delivery of your goods at the time of the second attempt, the delivery charge will still be payable by you but the goods will be returned to us. Should you wish us to subsequently redeliver your goods at a further time then another delivery charge will be incurred. For bulk or palletised orders we will make one attempt to deliver your order, redelivery will be chargeable.

We have a reliable next day delivery service. Unfortunately orders are delivered by carrier and we cannot guarantee delivery times.

Mainland UK*

Mainland UK excludes Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands. Also some other Scottish regions have different delivery schedules and charges.  

For deliveries outside Mainland UK, once you have placed your order we will contact you to confirm delivery date and charges if applicable, prior to taking any payment.

Special Delivery Requirements

Please contact us for the delivery charges to Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands or for timed delivery; sales@kilby.co.uk or telephone us on 01564 823 176.

Collections

Collections may be arranged by appointment only.  Please note handling charges still apply. 

Although we do not operate a trade counter one of our team would be happy to help you, please telephone for an appointment.

For other information please see our  terms and conditions.