Delivery Information

Delivery to Mainland UK *

Web orders over £100 excluding VAT will be delivered FREE using a NEXT WORKING DAY carrier service. An handling charge of £7.50 (excluding VAT) will be added to all orders under £100 (excluding VAT). Delivery will be made between 8.30am and 5.30pm. Timed or restricted deliveries may be subject to an extra charge.

Please note that web orders must be placed by 2.00pm for us to arrange delivery on the next working day.

We will make two attempts to deliver your order - if you do not take delivery of your goods at the time of the second attempt the delivery charge will be still be payable by you but the goods will be returned to us. Should you wish us to subsequently redeliver your goods a further delivery charge will be incurred.

Unfortunately orders are delivered by carrier and we cannot guarantee delivery dates or times.

*Mainland UK excludes Scottish Highlands, Northern Ireland, Channel Islands.

Special Delivery Requirements

Should you have other delivery requirements eg timed deliveries or wish your order to be delivered to the highlands or islands please contact us at sales@kilby.co.uk or telephone us on 01564 823 176.

Trade Counter

Please be aware that we do not operate a trade counter - should you require assistance please telephone our sales staff on 01564 823176.

For full details and further information please see our terms and conditions.

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